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Universidad EAFIT

Maestría en Desarrollo Humano Organizacional · 2025

Incidencia de la modalidad de teletrabajo sobre el desempeño laboral. Perspectiva de líderes de gestión humana de organizaciones antioqueñas

Soto Villarraga, Consuelo · Castañeda Espinosa, YeraldínAsesor: Sanín Posada, Alejandro

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Resumen

The objective of this research was to analyze the incidence of the modality of teleworking on the work performance from the perspective of the leaders of human management of Antioquia organizations. The methodology used had a qualitative approach under the phenomenological method, semi-structured interviews were conducted with seven leaders of companies classified as large taxpayers in Colombia, which belong to different economic sectors. The interviews were conducted virtually, and the analysis was carried out using artificial intelligence tools. The results reveal that teleworking does not uniformly affect work performance, however, this performance depends on factors such as discipline, self-management, adaptability and dynamics of each organization. Although several companies implemented teleworking as a result of the pandemic, today it has become a strategy to boost employee well-being. The performance evaluation has no variance according to the modality; however, it was evidenced the lack of measurement mechanisms that accurately determine the impact of teleworking, highlighting as a need to implement specific indicators for this modality.

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