ICPM 2024 · 2024
Validación de un modelo de alineación de la gobernanza en las universidades de Colombia
A high percentage of Higher Education Institutions in Colombia develop their strategic processes with the incorporation of Information Technology (IT) projects, and many difficulties arise in their management, which have been studied in global research processes, which show relatively low percentages in the success of the projects. The objective of the research was to validate the Governance Alignment Model (GAM) with the purpose of generating the necessary credibility in Colombian universities for its implementation as a management tool that contributes to optimizing the performance of IT projects, based on the implementation of improvement or reinforcement actions that involve the variables of corporate governance, IT governance, project governance, project complexity, and project performance. For the development of the research, a characterization of the universities in Colombia was developed, collecting information in 64 of them through the completion of a survey by the Planning Heads and IT Directors. The model was validated through semi-structured interviews with study participants, analyzing performance, governance, and project complexity factors. From the validated and adjusted model, the guides were obtained for its practical application, generating opportunities for reinforcement and improvement in the universities of Colombia, through a methodological intervention tool that provides a series of specific recommendations that will contribute to the success of the projects, to the improvement of project governance and the generation of value in institutions.