ADC. Suma de Negocios · 2024

Model of organisational competencies and capabilities for effective innovation management

Evaluating the effectiveness of innovation programmes, particularly in terms of their long-term impact on companies, is inherently complex. This study aims to develop a comprehensive measurement model that effectively captures the long-term innovation and sustainability outcomes of such programmes. By focusing on a broad spectrum of organisational competencies and capabilities, this model seeks to provide a holistic assessment of innovation effectiveness within participating companies. To construct the measurement model, a thorough literature review was conducted. Relevant articles were analysed to identify patterns and themes, leading to the classification of essential dimensions, processes, tools, and indicators of organisational competencies and capabilities that are critical for fostering innovation. The study proposes a reference model of organisational competencies, named the 8Cs, to evaluate companies’ innovation performance and potential. This model includes 27 indicators across key dimensions: Cognisance/Knowledge Management, Critical Thinking, Creativity, Innovation Capabilities, Collaboration, Innovative Culture, Change Management and Communication.