Elementos
Industrial Maintenance Engineering and Knowledge Management. Improvement in Business Efficiency
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Resumen
This article demonstrates the strategic level involving managementof knowledge in industrial maintenance engineering for businesseswith physical assets. The peculiarities that occur normally in this type ofbasic activity of the company, knowledge of operators and techniciansworking in the areas of maintenance is strongly based on your experience(strong tacit component), difficult to measure and articulate, however,on numerous occasions, this break of information-knowledge, can signifya high cost for the companies taken as something to deal with, due tothe increase of downtimes of production and services, loss of efficiency, or time of coupling of new personnel to these areas. This article showsa review of two books of research dealing with this topic, publishedafter a field investigation applied to real industrial companies that makethe consequences of having knowledge on islands, as well as measuresimprovements when there is an adequate knowledge management.