Ingeniería Industrial · 2026
Plan de mejora a través del sistema Kaizen para la optimización sostenible en el restaurante Mr. Barril
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Resumen
This paper presents a continuous improvement proposal through the implementation of the Kaizen methodology in the restaurant "Mr. Barril." The primary objective is to optimize operational efficiency and service quality by addressing specific issues related to kitchen organization, inter-departmental communication, and internal logistics, all of which impact both productivity and customer satisfaction. To achieve this, an exhaustive analysis of current operational processes was conducted through direct observation and interviews, identifying critical areas that require intervention. Based on Kaizen principles, solutions were designed to improve workspace organization, implement a visual communication system between the kitchen and service staff, and train personnel in time management. Additionally, the financial feasibility of the proposal was evaluated by calculating the return on investment (ROI)