Derecho · 2026

La suficiencia del estatuto del consumidor colombiano en la protección jurídica del consumidor frente a las compras realizadas en el comercio electrónico

Statute is sufficient to guarantee consumer protection within the Colombian legal system in the context of e-commerce purchases. The general objective is to analyze whether the regulatory framework established in Law 1480 of 2011 ensures effective and adequate protection for consumers in this type of transaction within the digital environment. The specific objectives are: first, to examine the Colombian regulatory framework applicable to e-commerce and its relationship with the Consumer Protection Statute; second, to identify the main legal risks and issues faced by consumers in transactions carried out through digital platforms; and finally, to determine the existence of regulatory gaps or limitations in the current legal framework that directly affect consumers. Therefore, the expected outcome is to establish whether the Consumer Protection Statute is sufficient to guarantee consumer protection.